Please read these terms and condition carefully before exploring the www.nounionassembly.com website. Your interest and use of this web site validates your definite acceptance of our terms and conditions in full. Our terms and condition is liable for update from time to time.
www.nounionassembly.com website and all related content, (which includes, but not limited to, products, layout and design structure of the website, logos, domain names, graphic elements including animated graphics and auditory elements, photography, text, designs) are considered the intellectual property of NOUNION LIMITED and are protected by appropriate trademark and copyright where applicable. Except as otherwise described, you may not use the website and/or its content (in full or in part) without prior consent.
An order can only be placed if you have previously confirmed that you accept these terms and conditions. Please ensure beyond any doubt that you have read and are clear on the terms and conditions before you commence to place an order. Before placing your order, you will be given the opportunity to review the information you have provided, from item selection and size, to the total price of your order for the chance to correct any errors.
Once you have completed your order, we will send you an order confirmation via e-mail with your order number, details of your purchase, your payment details and delivery details. Please note that the confirmation e-mail sent to you is only a response that we have received your order and is not an acceptance of the order.
ORDER ACCEPTANCE AND SHIPPING CONFIRMATION
All orders placed by you are subject to review and approval by us. We may, at our discretion, decline any order we receive for any reason with no obligation to you. The instant an order is processed, a shipping confirmation e-mail will be sent, which will enclose all relevant information about your order, and terms and conditions.
The shipping confirmation is to notify you of our acceptance of your order. Please note that NOUNION LIMITED cannot assure that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you at our earliest convenience, by e-mail.
Please note that the shipped item you receive may be subject to minor update in terms of production modification, i.e changes with hardware design, using an alternative similar fabric or item colour, meaning that there may be slight differences in comparison to the product purchase on our website based on the product image. However, we can assure any changes will have very little or no significance on the quality and design structure of the item. These irregularities do not constitute the item to have defects, or be faulty.
Risk of loss and damage of goods purchased from NOUNION is transferred to you upon dispatch of the goods to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
If you happen to receive defective goods or the wrong item, you must contact us to notify us within 3 days upon receiving the order via - http://www.nounionassembly.com/contact/. Please note any defective products will be subject to review.
If NOUNION considers the products to have defects, you will be liable for a product exchange of the defective item. In the case where you feel your item may have defects and having notified us, NOUNION reserves the right to request photographic evidence in addition to any other relevant information as well as inspecting any items upon receiving in regards to the defective items. Once return is authorised by NOUNION, the item(s) must be sent back with 14 days.
NOUNION LIMITED also reserves the right to reject any claims in regards to any defective item upon investigation and unauthorised returns. NOUNION LIMITED will NOT accept any items that have been washed, worn or altered in anyway for any reason. Please note again any defective item can only be exchanged for the same item. To contact us in regards to this issue please commence to our contact page and fill in the form.
USE OF INFORMATION
When you create an account, place an order or register with our newsletter, we may collect the following relevant personal information including your name, email address, phone numbers, home address, shipping and billing addresses so that we can process and fulfil your order. Email information may also be collected and stored, particularly in regard to company news and promotions, support and accounts.
All details collected by NOUNION are required to provide you with a personalised shopping experience and may be used in some or all of the following ways:
1. To improve our products and services
2. Keep you update on the delivery of your ordered product and for customer support purposes.
3. Fulfil and deliver your orders and manage your account.
4. Send you marketing updates and promotional offers. If you no longer wish to receive communication from us, you may opt-out by following the instructions included in every communication.
Customers records are regarded as confidential and therefore will not be disclose to any third party. We are not eligible and will not sell, share, or exchange any personal information gathered online with any third party or use your details for unsolicited mail. In some cases where exceptional circumstances occur we may be required to disclose personal information to a regulatory body only where there is a legal obligation to do so.
ACCESS TO INFORMATION
You are eligible to access, update and opt out of our system by accessing your account on the NOUNION website or by informing us via our contact page.
We will take all the right steps to maintain appropriate safeguards to ensure the security and privacy of the information you have provided us. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use. NOUNION LIMITED uses Stripe and PayPal for its online credit card transactions. All credit card information are protected via our payment gateway. All online credit card transactions are performed under 128 Bit SSL Certificate. Your complete credit card number cannot be viewed by NOUNION or any outside party, and we never permanently store credit card details.
1. RIGHT OF ACCESS
You have the right to obtain confirmation of whether personal data concerning yourself are being processed.
2. RIGHT OF RECTIFICATION
You have the right to request rectification of inaccurate personal data concerning yourself, and to promptly complete incomplete data.
3. RIGHT FOR ERASURE Under certain circumstances you are entitled to request the removal of your personal data or restrict our processing of your data.
If you have any questions regarding your privacy, or if you would like us to stop using your data, or have any queries regarding this notice, please do not hesitate to get in contact with us via our contact page.
By using our site, you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
The following payments are accepted. Visa, MasterCard, Diners and American Express. You confirm that the credit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorize payment to NOUNION LIMITED, your order will be cancelled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order. All purchased items will be shipped to the address you designate during the check-out process.
The Services currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, including Visa, MasterCard, American Express, Discover and PayPal as detailed on the applicable payment screen.
Exchanges are permitted within 7 days upon receiving delivery. Please note that purchased products are only exchangeable into a different size and colour (if option is provided). All exchanges are based on stock availability and may be subject to the same delivery time frame has our initial shipping expectations. Items must be returned in its original conditions, neatly packed, and with all tags still attached. The shipping costs associated with any exchanges will be covered by the customer. To request an exchange please commence to our contact page and fill in the form via – http://www.nounionassembly.com/contact/.
REFUNDS AND RETURNS ALL PRODUCTS ARE FINAL SALE. NOUNION / NOUNION LIMITED DOES NOT OFFER REFUNDS IF YOU DECIDE TO HAVE A CHANGE OF MIND, EXCHANGE ONLY.